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Overall, how would you rate the medical care and/or service you received today at our animal hospital?

Choices	Email Alert (?)	SMS Alert (?)	PiMS Alert (?)	Trigger Review (?)	Trigger Follow Up Email (?)	Testimonial Candidate (?)
Excellent
Good
Average
Less than Average
Poor

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Were you surprised by any fees that were charged for your pet's medical care?

Choices	Email Alert (?)	SMS Alert (?)	PiMS Alert (?)	Trigger Review (?)	Trigger Follow Up Email (?)	Testimonial Candidate (?)
No.
Somewhat.
Yes.
Extremely.

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Pet insurance can pay for a significant portion of your pet's health care. Would you like us to email you additional information on pet insurance following the survey?

Choices	Email Alert (?)	SMS Alert (?)	PiMS Alert (?)	Trigger Review (?)	Trigger Follow Up Email (?)	Testimonial Candidate (?)
Yes
No

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During your visit, were you asked if you needed a refill on Topical Flea Control?

Choices	Email Alert (?)	SMS Alert (?)	PiMS Alert (?)	Trigger Review (?)	Trigger Follow Up Email (?)	Testimonial Candidate (?)
Yes
No

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